Returns & Exchanges
At Republic of Florence, we are committed to ensuring you are completely satisfied with your luxury leather goods. If your purchase isn't quite right, you can return or exchange your items within 30 days of delivery provided they are in original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original dust bags and packaging, ensuring all tags remain attached to prevent damage during transit.
- 3.Attach the Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
